cancelation policy(paddleboarding is a watersport: you will get wet)
2hour / 4hour in shop rentals
We require a 20% deposit to hold your equipment. We do not offer refunds for rain or inclement weather.* Lightning or wind storms that effect your saftey*
we will allow you to rescedule.
cancelation: less than 48 hour notice is subject to another 40% of total. No call No show * 100% of your balance*
multi day rental & deliveries20% deposit is required to hold your equipment.
we do not offer refunds for rain or storms. You will have the equipment for multi day and there will be time to paddle. Storms do not last every hour of every day.
cancellation: once we add your delivery to the scedule & plan your route there will be another 20% charge if you cancel.
less than 3 day notice is subject to 40% of remaining total.
*if your equipment is loaded and or ready for delivery you will be charged 100% of total regardless if you accept the delivery or not.
We work very hard to get your equipment ready so you can have an awesome time. There are not many other services like ours anywhere. Other companys charge 100% of the reservation upfront. !!So you loose everything!!
Our goal and philosophy is for everyone to get outside & have fun on the water. lets forget about regular day to day worries and unwind and enjoy. We cannot control every situation so embrace it and not everyday will be perfect or sunny. There is a chance to have fun if you want to have fun.If there is a satey issue on the water we will call or reach out the same day.
THANKS SUP-NH staff